Refund Policy

Return & Exchange Policy

We want you to feel confident in your purchase. We are happy to provide an exchange if your item arrives damaged or defective. Please check your order as soon as it arrives, and if you notice any issues—such as defects, damage, or receiving the wrong item—contact us right away so we can evaluate the situation and make it right.

Items that cannot be returned or exchanged
Some products are not eligible for return or exchange, including:

• Perishable goods (such as food, flowers, or plants)

• Custom or personalized items (including special orders)

• Personal care products (such as beauty or hygiene items)

• Hazardous materials, flammable liquids, or gases

We also cannot accept returns or exchanges on sale items, coupon, and gift cards.

If you have any questions about whether your item is eligible, please don’t hesitate to reach out to us—we’re here to help.